roaming not working

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  • Updated 2 years ago
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I purchased a US roaming plan for minutes and texts. I sent the text: "30TNT" to 4545, on Dec. 18, 2016, but it isn't working. I have no cell service here in the US now. My cell number is: 902 *******. Could you please hook me up? I really need to have phone service. Thanks.
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Rose Roney

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Posted 2 years ago

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David, Mobile Master

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Have you restarted your phone?

Buying any of the Travel Add-ons only nets you a savings on your roaming fees, it does not change anything about the ability of the phone to roam. Without the Voice / Text / Data Add-on, you can still roam at pay-per-use prices.

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