Roaming in new area code?

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  • Updated 3 years ago
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Just changed area codes (moved from NB to NS) but my phone still shows the "roaming" icon. What gives?
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BoboLaTuque .

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Posted 3 years ago

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Robert, Mobile Master

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If you have a canada-wide package I wouldn't worry about that. If not, I'd call Koodo to see that it's normal.

Maybe the number change takes a little time before it's completed?
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Hey there,

Does the issue still persists? If it does, please try to turn off your phone, remove the battery (if it's the case) and the SIM card. Then put everything back on and turn on your phone. If after you did all this the issue still persists, give our techs a call at toll free 1-866-995-6636 (option 6) from another line, for further troubleshooting.


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