Roaming confirmation

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  • Updated 1 year ago
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Confirmation for roaming package - I need confirmation of a online purchase of a Mexico roaming package. How is confirmation sent? Is there a way for me to check that it's gone through.
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Sarah Gibb Stewart

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Posted 1 year ago

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Chad Burr, Mobile Master

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You should get a text back once it's can check your add ons in self serve to see if it's on your account.
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Bernard, Official Rep

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It's not on your account Sarah. What do you mean by an "online purchase"? The roaming add-on are purchased via texting to a code or via your Koodo app only.  

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