RJ

  • 1
  • Question
  • Updated 9 months ago
  • (Edited)
my protection plan was tied into  $7/month until Mar.2018. This month the rate went up to $9 for no reason...how do I find out why?
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Rick Vossler

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Posted 9 months ago

  • 1
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Ranjan, Official Rep

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Hi RJ-  I'm assuming you're referring to the monthly charge for Koodo Phone Protection, which has increased as of Oct. 1st from $7 to $9. A message was included in your August bill notifying all customers of this change - see below. Hope that helps.