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I was not given notification of going over available minutes an plan and feel had I have known of this I definitely would not have used a fraction of the airtime, I have been a costumer since 2009 and have been happy but don't think I should have to pay this ridiculous amount
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Andrew Rich

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  • furious

Posted 2 years ago

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David, Mobile Master

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You didn't know how many minutes were in your plan?  You didn't consider using the Koodo App or Self-serve to track your consumption?  

To my knowledge, no carrier offers notification of minutes consumed,  outside the app or website.

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