Often phone companies have an incentive plan for new customers. I think Koodo should have an incentive plan to remain a Koodo's customer. There should be, as an example, maybe $50 off your next bill when you update your phone or $50 dollars off a new phone or your new tab or something to that extent. There are so many phone companies now fighting for customers, I think this idea would help to keep customers happy and entice customers to remain with Koodo for extended periods of time.
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