Reviewing the overage policy on my plan

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I have had the same Koodo plan for a number of years, and it is no longer listed on the website. For the next month or two, I will need to use a lot more data than my current plan includes. When I log onto my profile, I can see the details of my plan (how many minutes and how much data included, etc), but I cannot see how my account handles monthly overages if exceed my limit (unless I actually exceed the limit). 

Is there a way to find this info online, or do I need to contact Koodo support? Thanks in advance.

KR
Photo of Keith Richmond

Keith Richmond

  • 466 Points 250 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
You will need to contact Koodo to find out your data overage rate if you have a old plan. I know they added that information for older plan before, but it seems it's removed again .
Photo of Keith Richmond

Keith Richmond

  • 466 Points 250 badge 2x thumb
THat's what I thought.  THanks.
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
(^_^)

This conversation is no longer open for comments or replies.