Reverse Tab Amount after Return Online Upgrade Phone

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  • Updated 1 year ago
  • Answered
Hi Everyone,

Does anyone have experience with returning online upgrade phone? How long does the process take to remove/reverse the tab associate with the upgrade? 

Thanks.
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Logitechcam

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Posted 1 year ago

  • 1
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Dennis, Mobile Master

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You can only return it if it is within 15 days of purchase
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Logitechcam

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Hi Dennis,

Thanks for your reply.

I asked to return it the first day after i received the phone.Phone has already shipped back and was received by Koodo last Friday.  But I don't know how long does the process take to reverse my tab back.

Tab started showing on my balance.
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Logitechcam

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Yes, I am, that is the reason that i want the tab to be reversed ASAP :)
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Dennis, Mobile Master

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If you dont see the tab reversed in the next 2 days I would contact the webstore
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Logitechcam

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Thank you!!
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Cory

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I just returned a phone myself. Expect 5-10 working days before it's processed at the warehouse. It took 2 weeks for mine.

If your contact the Web Store, they will tell you the same.
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Cory

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And I mean two weeks AFTER they received it.