Returning a Second Phone

  • 1
  • Question
  • Updated 4 weeks ago
I signed up for koodo about a week and a half ago. I got the LG stylo and loved it besides the camera, it was garbage. I returned it and did some research, I got the Samsung A8 and also love it as i had a Samsung before. BUT now the speaker is going in and out. For calls and music usually when charging. I'm still within 15 days . Will they accept a second return ? Or do I wait it out and hope Samsung figures it out on their end ?
Photo of Morgan O'Neill

Morgan O'Neill

  • 70 Points
  • frustrated

Posted 4 weeks ago

  • 1
Photo of David

David, Mobile Master

  • 93,430 Points 50k badge 2x thumb
If you have a defective phone, return it.
Photo of Dennis

Dennis, Mobile Master

  • 196,006 Points 100k badge 2x thumb
Are you within the first 15 days?  Or are you saying it is within the 15 days of getting the 2nd phone?  Are you over 15 days combined with both devices?