Returned phone but changed my mind

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  • Updated 3 weeks ago
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Hey there, so here's a funny situation. I bought an Essential Phone, then on the same day my girlfriend bought one on Kijiji for me, so I returned the one I bought from the store in the afternoon. Then, turns out the one she bought me had some issues, so she returned it to the guy, which was pretty nice enough to give her back her money. Now I want a new one again from Koodo. 

Since all of this happened in such a short delay, can I just walk into a store and get another one, or is my account on "hold" or something from the return?

Hahaha, life and it's surprises.


Many thanks!

Fred
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Frédéric Gingras

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Posted 3 weeks ago

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Dinh, Mobile Master

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hi Frédéric,
You could try to phone the store to ask about your situation, they might be able to do something for you. Theoretically, I don't think you could get it back, once you returned it.

You could also initiate buying a new one yourself.
(Edited)
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Frédéric Gingras

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That's what I meant, I don't mind getting a new one again, I just don't know if I can buy, then return, then buy again in the span of two days.
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Dinh, Mobile Master

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You could buy again if your return has been completed, that informative should show in your self serve.
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Dennis, Mobile Master

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If you login to self serve, is your tab correct?  If so, then you can just buy the phone again.  If the tab was not revered (assuming you got the phone the first time on Tab), then the tab needs to be reversed first
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Frédéric Gingras

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Nice! Thank you man!