Return Policy on Samsung Note 2

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hi, I got a Samsung Galaxy Note 2 today and just asked about the return policy just in case i can't deal with the no physical keyboard aspect of the phone and i was told that i can return it within 15 day but i cannot have made more then 50 texts....I just wanted to make sure it's true and if so why
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Misspelledgyrl

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Posted 4 years ago

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Ivan, Mobile Master

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As long as your device is in like-new condition, simply perform a factory reset and return the phone with the box and all original contents. Bring your receipt as well.
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Dave

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Actually - the 15 day money back guarantee is just that - if you do not like within the 15 days, you can take it back as long as there is no physical or water damage.

You can take it back if you have problems with it, and either get the money back or get a new phone that you do like.
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Misspelledgyrl

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ok thank you very much i was a bit worried since i mostly text through my phone
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Paul Deschamps, Mobile Master

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Just a tip since you are worried you might not like the keyboard (which I can almost guarantee you won't like the Samsung factory keyboard) but try downloading a 3rd party keyboard from the Google PlayStore called "SwiftKey" it's a great keyboard and if you change the size of the keys within the settings of the App and let it learn the way you type as well so it can predict the words your wanting to type even before you type them you will have a much easier time using the virtual keyboard. Give it a few daystto learn and set it to learn from the accounts you use frequently like Facebook or your Gmail ect so it can learn. Watch a YouTube video on it if you need any help setting it up.
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Ivan, Mobile Master

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She did say that she wanted a physical keyboard.
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Paul Deschamps, Mobile Master

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No she said if she CAN'T deal with the virtual keyboard and would like to return the device what's the return policy. I was just giving her a tip on trying another virtual keyboard other than the Samsung one to help increase her chances of having a good experience with a virtual keyboard since the Samsung keyboard is probably the worst of all the virtual keyboards with its very tiny keys that are not positioned the best at all.
Since virtual keyboards seem to only be available on Blackberry devices and the odd very low end Android devices then it's best to try to adapt to typing with a virtual keyboard if at all possible IMO.
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Ivan, Mobile Master

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"can't deal with the no physical keyboard aspect of the phone"

I swear that says physical ;)
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Humberto Giambrone

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I don't think you are reading it correctly. She wants to know the return policy "in case" she can't deal with having no physical keyboard. That doesn't mean she necessarily has to have a physical keyboard, she's obviously willing to give a virtual one a shot before determining if she must have a physical keyboard going forward.
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Paul Deschamps, Mobile Master

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Exactly what I was trying to get at Humberto , thanks for explaining it a little better.

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