Retrieving a number where i texted and called

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I bought some tickets off of kijiji in march and they turned out being fake. I am trying to find the phone number in my bill but it is not there and the texts only go back three months. is there anyways i can get my call and text history from march? i need to find this number to report it to the police thank you
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Andrew H

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Posted 3 years ago

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Chad Burr, Mobile Master

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Hi Andrew, you can try looking back through past bills, you shoukd have over a years worth in selfserve.

The text should appear on the bill you got in April. Not sure of texts are itemized though as I've never dug around in my texts. But if you called it, it should be there.
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Text history no, call history yes. It is on your bill.
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Hi Andrew! It will be possible for you to retrieve phone numbers dialed and received via your self-serve account; up to 18 months. Regarding the text messages, you won't be able to do so. Have a great week. 
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Andrew H

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Thank you for the reply but I never called them they called me and I think they used a private number because on my bill where it shows the calls it shows my number on that day. And there is no wway of Koodo having a record of what i texted in March? Not the conversation but the number I texted. I am out $250 and I need that money back
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Hi Andrew, past the 90 days, Koodo Mobile can provide information about the texting activity but not the content of the texts nor the phone numbers. Thank you!

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