restart service

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  • Updated 4 years ago
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I'm in the US and will be heading to Ontario shortly. My Koodo service is on suspend now. Can I dial 611 from my suspended phone to speak to a rep and have the service turned back on?
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Mark Goldstein

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Posted 4 years ago

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Daniel Kim, Mobile Master

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I believe you'll need to call 1-866-995-6636 from another phone once you're back since your phone is suspended. As long as you have paid the bill and explain that to the reps, you should be able to get service back.
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Chris Petersens

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*611 will work from the US too.
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Daniel Kim, Mobile Master

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That's only for koodo phones though and his service is suspended.
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Koodo Customer

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You cannot call any number other than 911 from a suspended phone.

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