Residential internet offer

  • 2
  • Idea
  • Updated 5 months ago
  • Under Consideration
  • (Edited)
Hi Koodo !

The very moment I found out about your new home phone service, I asked to myself who would think this is a good idea in 2017? And you know what, I'll give you the benefit of the doubt. Maybe now you have your financial reports that shows you it's a profitable service to offer, but to my knowledge, home phones are at this very moment declining in demand. Every ISPs are seeing a decrease in their home phone (and television) services.

Why do I take the time to write this to you today? Because I was reading blogs about savings and one advice was to regroup your telecom services in one place. I am a millennial of 24 years old and I guarantee you that mobile phones and internet services are what's going to stay. I would really enjoy regrouping my services with you because I really like your mobile phone offers.

I know, I know... Telus offers residential services but they tend to cost more. Why not become an ISP of your own like Oricom or Ebox of this world? The main goal of this is to compete with the big names by renting their installations instead of having to build your own. Less employees, less cost, better offers.

I really think you would have more clients by offering this service. Me first.
Photo of Sebastien Golden

Sebastien Golden

  • 100 Points 100 badge 2x thumb
  • thankful

Posted 5 months ago

  • 2
Photo of Goran

Goran, Mobile Master

  • 90,880 Points 50k badge 2x thumb
Fido/Virgin already have done that and Koodo hasn't indicated that they intend to anytime soon. Looks like Koodo is good with sticking to phone services.

As for home phone, yes its declining, but it's no real additional cost to offer something similar for those that still need it. At its core it uses the same network and a sim card. You buy the modem outright. And it was likely determined enough people would continue to use it if it were unlimited talk with caller id for 20 bucks. Even I find it compelling.
Photo of Sebastien Golden

Sebastien Golden

  • 100 Points 100 badge 2x thumb
I'm sure they know what they are doing with offering home phone service but I feel like they did not reach the right customer base and for only a short period of time versus home internet service that will only become more and more important for the next generations and needs.
Photo of Goran

Goran, Mobile Master

  • 90,880 Points 50k badge 2x thumb
I don't see it critical for Koodo to offer internet. Whats the advantage besides brand loyalty? As YDNKW said below , they could only piggyback on Telus and that's 3 provinces and like 45% of the population. Fido and Virgin have halfway decent pricing but TPIAs are better still. What compiling reason would there be besides brand loyalty?

I think that the next major change is offering wireless internet with data buckets on par with wired internet or straight up unlimited. Koodo is already considering it as it's been said here before once 5G is launched and built out that Koodo might get into it.
If Koodo offered home internet, they would be using TELUS' infrastructure, which is in AB, BC, and QC. TELUS' only competition in AB/BC is Shaw. TELUS will never be the first to reduce prices or compete. So unless Shaw does something similar, don't expect TELUS to do anything.

Also don't expect Koodo to offer any kind of wired home internet in Ontario. Bell and Rogers own Ontario.
Photo of Sebastien Golden

Sebastien Golden

  • 100 Points 100 badge 2x thumb
ISPs that rent other companies' network aren't limited to an area. The CRTC made sure that the population has competing offers to ensure that we pay the lowest price possible. You're right, Telus competition is where their infrastructure are built. To have Koodo offer home internet service would offer more for a discounted price to where Telus can't reach.
(Edited)
Photo of Erwin

Erwin

  • 23,486 Points 20k badge 2x thumb
I think you’re thinking of TekSavvy et al., if Koodo is gonna offer internet. It will only be in B.C. and Alberta, where Telus has infrastructure. Such as what Fido and Virgin is doing in Ontario.

Also, how is it gonna lower employment if Koodo offers internet? Someone still has to go to those houses and connect their internet. I had TekSavvy a few years ago, and someone at Shaw had to come in and connect my internet. It was a wee bit awkward because the Shaw employee was trying to convince me to choose Shaw instead.

Koodo is offering Wireless Home Phone because there is still demand to it. For $20/month with unlimited calling and call forwarding, that is a pretty good value for money.
Photo of Bernard

Bernard, Official Rep

  • 75,648 Points 50k badge 2x thumb
To add some additional context to great discussion....our home phone service is provided via our wireless network, so no extra infrastructure work was required. For internet most service providers still use good old fibe connections which inevitably means one either rides along someone else's infrastructure or builds their own. The latter is crazy expensive. The former is a bit of a challenge from the perspective of being profitable. Most of the population is in Ontario so, if we did, that is where  we would pursue offering internet service. We would have to buy wholesale from the variety of parties that are available. We would also have no full control of the experience. Truck wouldn't be rolled by us for example for installation.

When this become a mature service and someone else put a satellite up in there the we could rent space from, now that would be interesting:

https://gizmodo.com/377876/japan-confirms-kizuna-satellite-internet-is-worlds-fastest-blows-our-crap...