reset password

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  • Question
  • Updated 5 years ago
  • Answered
reset password on voicemail
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Jennifer Shainline

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Posted 5 years ago

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Jonathan I, Mobile Master

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Log into Self Serve and go to the Mobile Phone Tab. Should be an option there to reset it. I would get a screenshot up but I'm on my phone right now.
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Jennifer Shainline

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There is not an option to reset your voicemail password. Just your online password.
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Dennis, Mobile Master

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Are you going to the correct Tabs Jennifer?
It should look like this. If you dont see it then you will need to call Koodo to let them know the option is unavailable on your self serve

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Jonathan I, Mobile Master

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Yeah it's under the wrong Tab, my bad. I've never actually had to reset my voice mail password, to be honest.
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Jennifer Shainline

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thank you for your help, I got it

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