Reset voicemail

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  • Updated 3 years ago
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I need to access my voicemail but I've forgotten my password. Previous answers to this question aren't helpful as I can't find how to do it on self-serve. Please help.
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Rachelle Smith

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Posted 3 years ago

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Dennis, Mobile Master

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Once you have logged into your self serve on a web browser just go to the following tabs

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Rachelle Smith

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I don't have those tabs on my web browser ...
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Mayumi, Mobile Master

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Do yoy have a prepaid account? If so you'll need to contact Koodo.
http://help.koodomobile.com/prepaid/c...
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Subaru_Andy

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are you a prepaid customer ?
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Veronica

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Hello Rachelle, 

If you forgot your voicemail’s password and you cannot find the option to reset it on your Self-Serve, please feel free to contact us at *611 from your Koodo phone and my colleagues will be able to assist you!

Thanks,
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Some random Mobile Master, Mobile Master

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Guys, it's also in prepaid Self-Serve
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Mayumi, Mobile Master

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Ohhhh, so my link above need to be updated :)
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Some random Mobile Master, Mobile Master

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No worries :)

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