request unlock iphone service but failed to unlock the phone

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  • Updated 2 years ago
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I have called the Koodo customer and asked to unlock my iPhone SE couple weeks ago. I am outside Canada and want to use the local Carrier's SIM card but I failed to active the iPhone. It says the iPhone is still locked by the carrier. Could anyone help?
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Keye Zhu

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  • not good

Posted 2 years ago

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Chadwick, Mobile Master

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you just have to call to have it unlocked when koodo is open. here is a link to a convo with some info.

https://community.koodomobile.com/koodo/topics/unlock-iphone-hw6iuxuxfkniw