request unlock iphone service but failed to unlock the phone

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I have called the Koodo customer and asked to unlock my iPhone SE couple weeks ago. I am outside Canada and want to use the local Carrier's SIM card but I failed to active the iPhone. It says the iPhone is still locked by the carrier. Could anyone help?
Photo of Keye Zhu

Keye Zhu

  • 100 Points 100 badge 2x thumb
  • not good

Posted 2 years ago

  • 1
Photo of Chadwick

Chadwick, Mobile Master

  • 33,092 Points 20k badge 2x thumb
you just have to call to have it unlocked when koodo is open. here is a link to a convo with some info.