Replacing lost phone

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  • Updated 1 year ago
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Hi my boyfriend has lost his blackberry Q5 on a medium tab, tab balance is at -$284. I know that the phone is 300 out of pocket without the tab, so do I pay the $300 or do I pay the Tab and the $300 to replace the phone, in short, what am I looking at as cost to replace his phone if I am unable to find it?
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Noelle Anderson

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Posted 5 years ago

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Zaphod Beeblebrox

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You cannot pay the tab off. They would use the 16 tab points available at the moment and the cost of the phone would be $284
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Noelle Anderson

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cool
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Nathan Paul Prince

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what if I have zero points...
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Allan, Mobile Master

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To buy a new phone you need to pay of your pre-existing tab before you can buy a new phone on the tab.


Your thread:
https://community.koodomobile.com/koodo/topics/lost-phone-no-points-whats-the-process?topic-reply-li...
(Edited)
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titaniumtux

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Please don't revive an old thread.