Replacing lost monthly plan phone with prepaid phone and simcard

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  • Updated 5 years ago
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I am trying to reactivate my lost (monthly plan) phone using a new prepaid koodo phone and simcard...when i enter my simcard # to reactivate my phone, the website tells me the card # is not valid.....can I not use a prepaid sim to activate a monthly plan phone?
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Bernie Kuras

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Posted 5 years ago

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Chad Burr, Mobile Master

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Unfortunately no, prepaid Sims are not compatible with postpaid. You'll need a new postpaid sim.

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