Repair iphone 4s

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Does koodo repair jack connection (where the earphone plugs) and if yes, how much would it cost? (iphone 4s)
Photo of Anthony Duhaime

Anthony Duhaime

  • 220 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,312 Points 100k badge 2x thumb
Is the phone still under warranty? You can bring it to a Koodo kiosk either way and they will send it away and get back to you with how much it's going to cost. Nobody can say how much it will cost because it depends what has to be repaired normal replaced.
Photo of Anthony Duhaime

Anthony Duhaime

  • 220 Points 100 badge 2x thumb
It's not under warrenty and I only want to repaird the place where you plug the earphone.
Photo of Jorden

Jorden, Mobile Master

  • 33,404 Points 20k badge 2x thumb
My understanding is any person with an iPhone, although they draw the line at catastrophic damage, and wont do it if someone unauthorised has made repairs to the device (new back/battery/etc.). I also believe liquid damage is sometimes covered. Best way to know for sure is to go to the Apple store of course (as they stock the replacement phones in store, inspect your phone while you wait, and do the swap over the counter) but since Koodo orders the replacement from Apple and just does the swap for you it's a very similar setup.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 202,996 Points 100k badge 2x thumb
Wow that awesome, I guess as long as it's not physical damage then you can do it. I finally like something about Apple lol That hurt to say lol
Photo of Jorden

Jorden, Mobile Master

  • 33,404 Points 20k badge 2x thumb
I went looking for a bit more information.

This explains the process better.
http://images.apple.com/legal/terms/d...

For pricing (there's more tiers for each device it seems) go here, click warranty and service pricing and it's the bottom one. This page is more informative than the above PDF.
http://support.apple.com/kb/index?pag...

Oh and Kid Physical damage IS covered (again as long as it's not catastrophic, or you got someone else to take it apart and try to fix it). We've been telling you for a while Apple's warranty/repair process can't be beat ;). Even under warranty they just replace the device rather than repair/return.
Photo of Yannick

Yannick

  • 44,018 Points 20k badge 2x thumb
Hi there, just an additional info: Koodo does not handle repairs for iPhones. We would redirect customers to an Apple store or the Apple Customer Service over the phone: http://koo.do/WQ37a0.
Photo of Jorden

Jorden, Mobile Master

  • 33,404 Points 20k badge 2x thumb
Perfect thanks for clarifying even more Yannick!

This conversation is no longer open for comments or replies.