Repair Status (???)

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  • Question
  • Updated 8 months ago
Ok weird randomness here; Koodo totally screwed up my account and I am currently involved in a dispute with them. They even went so far as to blacklist the phones so they can not be used.

Yet they just sent me a random email message asking for feedback on quality of my repair???

Um anyone have any idea why a CCTS complaint somehow gets filed as a repair request? And what exactly did they repair since nothing is resolved yet?

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Shawn Kavanagh

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Posted 8 months ago

  • 1
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Allan, Mobile Master

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I'm guessing it was just an accident. If you didn't have any repairs done just ignore the email.
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Robert, Mobile Master

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Think it's a more complex problem then that Allan :