Repair saying no active repair under repair #

  • 1
  • Question
  • Updated 8 months ago
Every time I try to track my repair through self serve it tells me there are no active repairs so when I typed in my repair number it told me there was no active repairs under this number. Is this common?
Photo of Alexander Mackinnon

Alexander Mackinnon

  • 64 Points
  • just curious

Posted 8 months ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 97,308 Points 50k badge 2x thumb
I dont believe that it is. You can provide the repair number here for a rep to look into or you can send a private message to Koodo via Facebook Messenger or DM via Twitter with your repair number and they can look into it.
11552082 that is the repair number on my receipt