renewing base plan within 90 days to keep booster balances

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  • Updated 4 months ago
I want to make sure I understand the 90-day time window that I need to renew my base plan within to maintain my booster balances.

My understanding is that I have to renew my base plan no later than 90 days after my last base plan renewal has expired, is that right?

So if my most recent base plan renewal was on Jan. 5, and and I don't renew it on Feb 3, 2018 as my account says it needs to be renewed again, I will have to renew it by May 4, 2018 in order to keep my booster balances, is that correct?

Thanks.
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brian

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Posted 4 months ago

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Paul Deschamps, Mobile Master

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Yes and yes. After 90 days of inactivity the account closes automatically
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brian

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Does Koodo send any kind of warnings when your 90 days is up like they do when your 30 day renewal is almost expired?
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Mayumi, Mobile Master

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They don't send you a warning. 
So, I always put a date (a few days before expired) on my calendar and renew it for another term.