I am looking to remove an add-on. Koodo online service won't let me do it as it says changes cannot be made within 14 days of an upgrade. However, it has been over a month since my upgrade, and I am still not able to make changes online.
Extra 500 MB data. But it won't even let me enter the "Manage add ons" or "Change my plan" menus so the problem does not seem to be specific to the particular add-on (same message about 14 days). Thanks!