Remove an old number from my account?

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  • Updated 5 years ago
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I have a few numbers on my account that show up when I log in. One of those numbers was ported out to a VOIP service but it still shows up in the drop-down on my account. Any way to remove it?
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Posted 5 years ago

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Photo of Camilo_A


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Hi there Bob... How long ago did you port your number? I do not have the answer 100% but I would say that after 90 days after you closed that number with Koodo, this should disappear from your Self Service account... I say 90 days because when clients cancel the account the number is usually kept for 90 days and after that is put into a pool of available numbers...
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Dennis, Mobile Master

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What account information is displayed under that inactive number?

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