Remove pre-authorized payment

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  • Question
  • Updated 1 year ago
  • Answered
  • (Edited)
Don't see anywhere in self-serve to remove the pre-authorized payment. BTW i tried emailing for support, but no one responded to the request.
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Posted 1 year ago

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Mayumi, Mobile Master

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You have to call in.
*611 from your Koodo phone. There is no charge for this call since you can't do it through self serve.