Remove International Text

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  • Question
  • Updated 1 year ago
  • Answered

I have looked at my billing cycle and recently found out that my phone now has an international text add on that I never added. I am now being charged $15 plus tax for an add on I never added to my phone. I don't know how it got there, but is it possible to remove it? I've used Self Serve and haven't been able to take it off.

-Raniel

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Raniel Diezmos

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  • sad, anxious, frustrated

Posted 1 year ago

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Dennis, Mobile Master

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If you are unable to remove the international text add-on from via self serve than you will need to contact Koodo directly on facebook via private message.