Remove data add-on

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  • Question
  • Updated 1 month ago
Hi Koodo. I wanted to add a monthly data top-up and I added by mistake a permanent data add-on. Can you please help me remove it?
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Posted 1 month ago

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Photo of BobTheElectrician


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You will have to contact customer service directly. People on this board, with very few exceptions, have no access to any personal transactons. Use the Facebook or Twitter logos at the bottom of this page or 611 on your Koodo phone.
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Allan, Mobile Master

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Which data add-on did you add? The only ones I now of are the shock free data ones which expire at the end of your cycle.
As well, addons can be removed via self serve.