remove apple care

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  • Question
  • Updated 1 year ago
  • Answered
  • (Edited)
Archived and Closed

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I would like to remove the apple care (7 dollars mothly fee) and the site does not let me. I am getting the following message: "Oups! Il s'est produit une erreur. Veuillez rafraichir la page ou essayer à nouveau." Some help please.
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Tracy Araujo

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  • disappointed

Posted 2 years ago

  • 3
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Chadwick, Mobile Master

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Hry Tracy. You must call in during normal hours to get this service removed. It's unable to be done via self serve.
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adrienne dagg

  • 60 Points
Why is it unable to be done through self serve? It lists it as an option in the manage section. Its pretty misleading if that's the case. I've tried to remove it myself and I keep getting an error with no explanation to why.
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Goran, Mobile Master

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I forget the reason why but there it is. You can alternatively send a private message to Koodo via Facebook or DM via Twitter to get it taken off.

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