remove apple care

  • 3
  • Question
  • Updated 1 year ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Now available on Self-Serve

I would like to remove the apple care (7 dollars mothly fee) and the site does not let me. I am getting the following message: "Oups! Il s'est produit une erreur. Veuillez rafraichir la page ou essayer à nouveau." Some help please.
Photo of Tracy Araujo

Tracy Araujo

  • 90 Points 75 badge 2x thumb
  • disappointed

Posted 2 years ago

  • 3
Photo of Chadwick

Chadwick, Mobile Master

  • 33,092 Points 20k badge 2x thumb
Hry Tracy. You must call in during normal hours to get this service removed. It's unable to be done via self serve.
(Edited)
Photo of adrienne dagg

adrienne dagg

  • 60 Points
Why is it unable to be done through self serve? It lists it as an option in the manage section. Its pretty misleading if that's the case. I've tried to remove it myself and I keep getting an error with no explanation to why.
Photo of Goran

Goran, Mobile Master

  • 96,302 Points 50k badge 2x thumb
I forget the reason why but there it is. You can alternatively send a private message to Koodo via Facebook or DM via Twitter to get it taken off.

This conversation is no longer open for comments or replies.