Remove an add-ons

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Now available on Self-Serve

Hello, I want to remove an add-ons, but it tells me: " The feature Koodo Extended Warranty cannot be removed with this tool at this time. Please contact us". Why I cannot remove it online?
Photo of Anca Mihon

Anca Mihon

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Ivan

Ivan, Mobile Master

  • 96,382 Points 50k badge 2x thumb
I can't answer that, but you should call customer service as instructed and ask them. If it's a request that cannot be completed online, you will not be charged any fee.
Photo of Anca Mihon

Anca Mihon

  • 80 Points 75 badge 2x thumb
Ok, thank you. I thought I will be charged.

This conversation is no longer open for comments or replies.