Reject access request

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  • Updated 5 years ago
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Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: *611 or 1-866-995-6636 mentions

After activating with Koodo, I mistakenly tried twice to create a self-serve account using the same email address that I provided the Koodo shop when activating. I now realize that I should have first checked my email, as there was a custom link to setup my self-serve account. Now when I look under role management, I see me as the owner and two access requests from me pending. I have not been able to reject or clear the pending request using self-serve with Chrome or Safari. Any ways that I may be able to clear those account requests myself for free?
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pbl

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Posted 5 years ago

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Sophia, Mobile Master

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You can call Koodo and they will definitely sort you out for free :) Dial *611 to get you going :)

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