registration new sim card

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  • Updated 3 months ago
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If the account was new but if you tried to create an account before the activation, there can be an error. You would need an account reset. I am not sure if a rep could do over the forum. You could try to contact them through facebook or call again to ask for the reset. As the account was activated, you could use the line, while waiting for a reset.
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Robert Lee

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Posted 3 months ago

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Allan, Mobile Master

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Do you have a question?
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Robert Lee

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Account reset
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Lloyd Willett

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Just a question i have the lgg4 if i buy a new phone the Lgg6 does it come with a new SIM card for free and i just go on self service and set it up
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Mats

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The G6 will come with a new sim but it wont be active. You will have to call Koodo to activate. It cant be done through self serve anymore.
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Lloyd Willett

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OK would this be free to do when you can't activate on line anymore
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Mats

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Yes calling in to activate a sim is free.
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Lloyd Willett

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Thanks Mats

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