Registering my e-bill

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  • Updated 5 years ago
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I just signed up with Koodo and am trying to set up my e-bill. I was given a pin and the information was sent to my pin. I go to the web page where I type in my pin to register, but for the last few days a page comes up saying technical difficulties?
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Breanne Burke

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Posted 5 years ago

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Mayumi, Mobile Master

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When you register your Self Service account, the system WILL sent you an e-mail to validate your e-mail to complete/activate the registration. So check your e-mail and confirm it. :)
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Yannick

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Hi Breanne, Self Serve is optimized for the latest versions of Internet Explorer and Firefox. You can also delete the cookies & browsing history and empty the cache. If you need help or if you still can't access your account online, give us a call at *611 from your cell or 1-866-995-6636, option #5, and we'll help you out!

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JD Daviau

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I tryed all afternoon to get someone to talk to at Koodo and I couldn't get nobody but a voice mail or what ever you call it I got a hard time to understand what they want me to do or say so could I have some one call me or text me ..Please
Thank you
JD
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Mayumi, Mobile Master

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This is a public forum (customer driven), and many people are here to help answering the questions. What kind of problem do you have?
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Sherlock Holmes

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JD, dialing 1-866 won't get you a voicemail, it'll take you to their IVR menu.

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