Refurb Moto G (Prepaid) - No Free 50GB on Goggle Drive?

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Purchased a refurbished Moto G and may have skipped the offer to redeem 50 GB on Google Drive. The offer does not show up in the Product Tour section of Google Drive. Called Moto Care and I was told offer does not apply to refurbished phone? Seems kind of cheap? Told they can't help contact supplier? Have others had the same experience?
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Al Reid

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Posted 4 years ago

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Jorden, Mobile Master

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While I didn't buy a refurbished one, I assume Google ties the redeemed offer to the IMEI of the phone, once redeemed it can't be redeemed again. Kinda like the digital copies that come with Blu Rays.
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Paul Deschamps, Mobile Master

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Yep thays exactly how they do it and the same goes for any Samsung device that offers a chunk of DropBox storage when purchasing the phone.

If your going to get lucky and get the offer redeemed then you'll have to contact Google Drive directly, nobody else will be able to do anything at all.

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