refund for mistaken talk booster purchase?

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  • Updated 1 year ago
I bought a $25 talk booster for prepaid yesterday and today I realize I do not need it.  Can I be refunded? It has not been used.
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Posted 1 year ago

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Chadwick, Mobile Master

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I don't think it can be done, but you could send Koodo a PM on facebook and see if they can help you out.
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Bernard, Official Rep

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Unfortunately it can't be Susan. 
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The short answer is that anything on pre-paid cannot be refunded. Agreed with Chadwick, contacting Koodo directly might help (YMMV, but from experience I've had calls that didn't connect properly credited back to me on pre-paid).

If you were on a post-paid account, say you were to add an add-on, then remove it the next day, my understanding is that you'd only be charged the pro-rated difference on the add-on for a day (so if the add-on costs $30, you'd only be charged $1 for having it for a day).

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Jru Gordon

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titanium, I'm just curious what YMMV means? never heard that acronym before
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Chad Burr, Mobile Master

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Your Mileage May Vary
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@Jru: YMMV = Your Mileage May Vary. I thought it was a standard accronym across all forums. My bad.