Refreshed iPhone Warranty

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When or if buying a refreshed iPhone does it come with Apples 1 year warranty or is there no warranty on it at all, also can AppleCare+ still be purchased? Im considering on purchasing a refreshed iPhone unit on Koodo.
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Ashley

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Posted 5 months ago

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Timo Tuokkola, Mobile Master

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Yes to both.
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Allan, Mobile Master

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Refurbished iPhones only come with a 6 month warranty and are not eligible for AppleCare+.
https://www.koodomobile.com/help/cert...
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Ashley

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its refreshed not refurbished
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Mae Hinds

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online:Certified Pre-owned Phone warranty Every Certified Pre-owned Phone purchased after April 5, 2013, includes a warranty valid for a period of up to one year.

We’re sorry, but the Applecare+ Protection Plan isn’t offered with our Certified Pre-owned Phones, and is only available for new iPhones.
(Edited)
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Allan, Mobile Master

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It's badly written on that page. Here (https://www.koodomobile.com/help/warr...) says:
"Koodo Certified Pre-Owned Phones purchased after April 5, 2013, come with a 6-month limited warranty for iPhone and a 1-year limited warranty for all other phones."
(Edited)
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Ashley

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Koodo on twitter told me 6 months also.. so whats up with that?
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Allan, Mobile Master

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If a Koodo rep recently told you that than that is what you should go with. One of the other MM flagged the website with the Koodo reps to see what was correct.
(Edited)
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Ashley

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This is what he gave me on twitter, shows 6 months for iPhones and 1 year for other phones https://www.koodomobile.com/help/certified-pre-owned-phones
It will be nice if somebody doesn't delete the only comment here with complete, correct details:

Apple's 1-year warranty is based on when the iPhone was first activated, i.e. when Koodo first sold the phone. If Koodo sends you an iPhone that was first sold in the past 60 days, you will be able to buy AppleCare+ from Apple. I received two devices recently with warranty until May 2018, and September 2018; so one was first sold 6 months ago, and the other one 2 months ago. It is also possible for Koodo to send you a device whose Apple warranty is expired, and then you will have to go through Koodo for any repairs under "warranty." So, it depends on your luck.
(Edited)
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Erwin

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Koodo can exchange or return the refreshed iPhone within 15 days. After 15 days, repairs are referred to Apple support. I’ve noticed that you’ve referenced the Apple check my warranty feature. You will have to keep your proof of purchase and the 6 month warranty is honoured even if it is beyond a year from it was originally registered. The iPhone sku will be labelled as preowned and that will differentiate it from a new iPhone.

Apple also sells refurbished macs, iPads, etc. in their website and honours 1 year of manufacturer warranty. With your logic, they are lying about the 1 year manufacturer warranty and they go with the first date it was sold new.

You’re probably are getting confused with iPhones sold in the grey market such as eBay, Kijiji, etc.

PS. For mentioning that your post is the only correct post in this thread, that is a bold label.
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Ashley

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I wish apple would sell refurb iphones here in canada lol
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Erwin

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@Ashley ikr, I hope it’ll be available in the future. I’ve taken advantage of some refurbished products from their website, pretty good discount.
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Dinh, Mobile Master

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Apple refurbished products are "not preowned" and "never activated" with Apple system. They have new IMEIs and serial numbers. Apple Care+ is also available for them (so warranty can be extended for 2 years).

If Koodo iPhones were already activated and warranted 6months, they are likely  "used" iPhones, or replacements of "used" phones. 

Hence, Koodo "refreshed" is way different from Apple "refurbished". It is not just a semantic difference.
(Edited)

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