referral status

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  • Updated 11 months ago

Since joining koodo, I have made 3 referrals. 2 of which have been approved, while 1 of them is still in "awaiting account number" and been in that status for 14 days.

For those 2 referrals that have been approved, I have received emails that say to allow 8 wks for the credit to appear in my account. My question is, where can I find these credits once they have been credited to my account?


Also, for the 1 referral that is still awaiting account number, how can I find out what is causing the delay?


Thanks in advanced.

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Larry

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Posted 11 months ago

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Robert, Mobile Master

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For those 2 referrals that have been approved, I have received emails that say to allow 8 wks for the credit to appear in my account. My question is, where can I find these credits once they have been credited to my account?

They will be on your bill available on self serve.

Also, for the 1 referral that is still awaiting account number, how can I find out what is causing the delay?

You would need to contact the referral department via email. You can find more info on Koodo's referral site