Refer-a-friend credit still pending

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  • Updated 1 year ago
  • (Edited)
So I signed up with Koodo via Refer a friend promo and I was advised that I will get back $50 credit after 3 months but up until now I dont see any credit on my account. Tried calling but its just keeps on ringing! anyone please?
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Joseph

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Posted 1 year ago

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Allan, Mobile Master

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Login on www.koodo.com/refer and it will tell you the status of your referral. (Pending, denied, etc.).

Calling customer service is only available at the times below:
  • Monday − Friday: 9am - 9pm
  • Saturday: 9am - 7pm
  • Sunday: 9am - 7pm
If you want to contact Koodo directly I would suggest messaging them through facebook. https://m.me/Koodo
(Edited)
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Ranjan, Official Rep

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Hi Joseph - per Allan's comment, for anyone to qualify for a refer-a-friend credit, they would have to follow the required steps and initiate the process through the website he referenced above. I wasn't able to find a profile matching any of your account info. (name, email, phone number, etc.) Do you remember doing this? If so, you would have also received emails to confirm your account being created, the referral being submitted successfully, etc. 

The good news is that you can earn credits for referring friends/family throughout the year. Take a look at the website to familiarize yourself with the steps and rules :)