Refer a friend

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  • Question
  • Updated 11 months ago
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I referred my husband to koodo and he got his phone today. How do we get the bonus? The lady where we got the phone didnt know.
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Sharon Toonders

  • 70 Points

Posted 2 years ago

  • 1
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Ranjan, Official Rep

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Hi Sharon, the process is for you (the referrer) to register through the refer-a-friend portal, submit a referral to your friends/family, they then accept your referral and register in the same portal, activate their new account and then submit their details. As per here: https://referafriend.koodomobile.com/public/home.pg?lang=en 
If you didn't follow the correct process and have just activated, you can submit your case through the 'contact us' portion through the link above.
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Hermannss Larose

  • 60 Points
hi Ranjan you

i suscribed to refer a frend process , it been aprove but they never applied it on my account.
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Ranjan, Official Rep

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Hi Hermanns - I do see that your line ending in 26 was approved to receive a referral credit in early May. Typical turn-around to receive the credits is 4-8 weeks - which you're hitting the tail end of momentarily. We are clearing through a slight back-log right now, so the credit may be applied a little later than expected, but you should see it hit your account within the next couple of weeks.