REFER

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  • Updated 3 months ago
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refer a friend has a problem since yesterday ???? So when are you guys fixing it?
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Kalvin Johnson

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  • the service is very weird lately

Posted 3 months ago

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Dinh, Mobile Master

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hi Kalvin,
It worked for me just now.
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Mats

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What problem are you having with refer a friend?
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Kalvin Johnson

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It says this user is not in the system but i got my self serve and everything
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Dinh, Mobile Master

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The refer-a-friend required  Koodo  authentication to sign in. If you saw that message, there might be something wrong with the account. I would send a message to them and ask them about it. https://referafriend.koodomobile.com/common/contact.pg
(Edited)
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Kalvin Johnson

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I did that aswell but it is not working 
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Mats

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Are you sure that everything was done correctly when doing the referral?

https://referafriend.koodomobile.com/common/rules.pg

Was the correct email address used?

When signing in to the page below what does the status of the referral say?

https://referafriend.koodomobile.com/public/home.pg
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Dinh, Mobile Master

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@Kalvin: Did you receive their reply yet? what did they say?

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