Reconnected

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: *611 or 1-866-995-6636 mentions

Hi, I have been cancelled my account last week, and will be cancel on April 28,2014. I would like to know is it able to reconnect my account and keep back my phone number?

Regard
Photo of Sabrina Tse

Sabrina Tse

  • 74 Points

Posted 4 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 187,544 Points 100k badge 2x thumb
Yes. Just call Koodo to re-activate. Note that there may be a re-connection fee
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
I don't think there'll be a reconnection fee in this circumstance. They weren't suspended for non-pay or exceeding SLP.
Photo of Yannick

Yannick

  • 43,998 Points 20k badge 2x thumb
Hi Sabrina, Dennis and Jonathan are right! Simply give us a call at *611 from your cell and we'll cancel the cancellation, free of charge :)

________________________
If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.