The service on my BlackBerry Q5 keeps cutting in and out.

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  • Updated 3 years ago
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I have a BlackBerry Q5, my service is cutting in and out in a well serviced area. Please solve this problem or I will be switching phone providers.
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Adam Wardrop

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Posted 3 years ago

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Paul Deschamps, Mobile Master

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If your in a well serviced area then chances are it's not the service but the phone it's self. Try manually searching for towers in your area and connecting to a koodo tower.
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Elite HR

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I have had the same problems and took my phone for repair and got a new phone and new SIM. Its still doing it. BlackBerry Q5 owner
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Dennis, Mobile Master

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Have you tried taking out the batter and sim for a few mins?
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Elite HR

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The Q5 doesn't have a removable battery... I purchased a new SIM and its still going in and out.
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Hey Elite,

Have you tried to talk to out tech support team yet? You can call them at toll-free 1-866-995-6636 (option 6) from another line. They can help you with further troubleshooting.


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