Receiving texts late or not at all

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  • Updated 2 years ago
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I have been receiving text messages very late or not at all. When I receive the text, the time stamp would say it was sent a min ago, but in reality it was sent an hour or so ago. Sometimes I wouldn't even the text. This started since noon and I've tried everything to fix it. Can someone please help me?
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Posted 2 years ago

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Alaa, Employee

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Hi Denn,

Are your incoming calls impacted as well ? Could you please try to text your own number to see how long does it take for you to get the text ? Could you specify which phone are you currently using ? 

Keep us posted ! 
Incoming calls are working fine and I receive messages that I send myself almost instantly. However, I still receive texts from my other contacts late or not at all. I have the Moto G4 Plus. 
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David, Mobile Master

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SMS is a Store and Forward technology, and delays are not uncommon, especially if the underlying network is busy. You can also have timestamp issues if the portal through which the message goes is in a different timezone. For half the year, I get messages timestamped an hour earlier in the day than the current time - same with voicemails.

Not really a lot cane done about it. If a communication is really important time wise, call.
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Same with me.. they think I am ignoring them
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They sent me a screen shot and the time difference on our texts was 45 minutes
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Natasha Homer

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Im also having this issue. I have an LG G3