Receiving an error message stating certain conditions as to why I can't pay off tab, yet none of those conditions apply to my situation.

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  • Updated 8 months ago
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  • (Edited)
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I would like to pay off my tab by I'm receiving an error message stating certain conditions as to why I can't. None of those conditions apply to my situation.
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Mark Du

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  • frustrated

Posted 8 months ago

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Russell S

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Call Koodo at 1 (866) 995-6636 
They will be able to help you free of charge, and omit the error message.
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David, Mobile Master

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Have you owned the device you wish to pay out for more than 3 months?
(Edited)
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Mark Du

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Thanks for your help Russell. I just hope I don't have to wait too long on the phone...
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Bernard, Official Rep

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It's often more convenient to send us private message on Facebook Mark. That way, you don't have to wait on the phone. 
(Edited)

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