Receiving "ajax http error" when attempting to view phones on the new website

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  • Updated 3 years ago
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When trying to select the options "Show more phones", "Android", "iPhone", and/or "Talk & Text" I'm presented with this error:

An AJAX HTTP error occurred.
HTTP Result Code: 500
Debugging information follows.
Path: /views/ajax?INTCMP=KMNew_NavMenu_Shop_Phones
StatusText: Internal Server Error
500 Internal Server Error
500 Internal Server Error

Anyone else experiencing this issue?
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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Aaron,

HTTP Error 500 is a server side issue. Koodo is still working hard on their new website to get everything up and going again. These errors can only be fixed on the server side and not on client side. You can try to clear your browser's cache and cookies, but apart from that you just have to wait for Koodo to finish up their site.

Hope this helps!