I thought i purchased a phone & plan for my friend that lives with me this past January ( i receive bill for both of us). Got different data ONLY, ($2.00 ADD-ON) that's ok, but she does'have UNLIMITED incoming/outgoing calls during the day. i wanted her plan same as MY PLAN $35.00 but pay extra data. Been trying to figure out for MONTHS since first bill that she had to pay the extra daytime minutes (over 100 minutes) how to talk to a Koodo Representative to rectify this??