Received phone but no Tracking Info?

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  • Question
  • Updated 8 months ago
I placed an order for two new phones on Thursday, one for each user on my account. I received the confirmation number for both.

On Sunday, Canada Post delivered one of the phones. Which is FANTASTIC.

But...

They only delivered one of the phones and while this normally would not concern me, I have not received a notice that EITHER phone has been shipped. Nor have I received a tracking number for either phone. This makes me concerned about the second phone.

order #1: HFO18952802
order #2: HFO18952788
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KainZilla

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Posted 8 months ago

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Allan, Mobile Master

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Your second phone should be arriving today.
Tracking #: 2001691506252913
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Allan, Mobile Master

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You don't have a tracking number yet either so you are likely in the same case as Nelson up above.
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John Bushey

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Thank you Allan.
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Nelson Hernandez

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Thank you as well , just had a quick question. When I got the phone I was forced to change my plan, even though I got the tab small??
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John Bushey

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Hey so I got the approval email. Just wondering how long it will take for them to start the shipping process?
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KainZilla

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A million times thank you.

Cheers!