Reason for high bill

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  • Updated 5 years ago
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Payment just made was about three times the average. Installed memory card , took a few pictures, sent a few. Any error made on my part to justify the sharp increase in rate
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Peter Comminos

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Posted 5 years ago

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MatB

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If this is your first bill proration probably was the difference depending of your plan and overages regarding Calls/data.
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Camilo_A

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Hi there Peter... Most of the times when clients have a higher than normal bill is because something was overused on the plan (data, voice), log into your Self Service account, under E-bill, check the detailed bill to see what the problem was...

Other reasons could be Roaming, calling internationally, Apps purchases, etc...
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RudyW

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If you want to post your bill details here without your personal we can probably tell you exactly what happened.

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