Reapeated and accelerating Notification Alerts

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  • Updated 5 months ago
About 4 weeks ago when we were out hiking my wife's Samsung NeoS5 phone started giving a Notification Alert about every 5 minutes. It was bright and sunny, so when my wife checked she could not see what the Notification related to. We chose to ignore it. However, after about 15 minutes the ring time sped up to 3 minutes then 1 min, and finally every 30 seconds. When we returned home we assumed (based on the time it was received) the cause was an  e-mail from a Furniture website whose App she had installed on her  Ipad sometime ago. She deleted the App from the Ipad and on the e-mail requested to be removed from the e-mail list. She also turned notifications off on all but two Apps (just in case). These actions appeared to work. My thoughts were,  when she got her new I pad about 2 weeks before this event, she had somehow mistakenly linked her it Ipad to her phone.

Anyway, until today there,  were no more accelerating "nagging" type Notifications. However, while out hiking again, an identical series of Notification Alerts occurred. Strangely, this time there was no obvious culprit. No e-mails, text messages or update notifications had been received.
We have now nicknamed her Neo "The Haunted Phone". Has any one encountered this, or a similar, issue before?
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stillgolfing

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Posted 5 months ago

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Paul Deschamps, Mobile Master

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Yeah I have an issue with emails where I'll receive a who bunch when it makes a connection and then I'll watch them all disappear one by one making a notification sound yet again. I have to found the culprit yet but haven't bothered looking but thinking I may have my Gmail settings set some odd way. I'll look into it if I figure it out I'll let you know or if someone else chimes in with the answer that would be great for me as well.
Oh and this is happening on my Samsung Note 8 so it may be a Samsung issue and a bug with their software. Have you recently updated her phone?
(Edited)
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Dennis, Mobile Master

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When you pull down the notification shade, does it show a notification?  If so what does it say?
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stillgolfing

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I wish I had a definitive answer (still not completely sure why there was Repeating/Accelerating Notification Alerts), but I did find out that the "sync" that I thought was Ipad to phone was really Google Mail to Samsung Mail. When troubleshooting the issue tonight I stumbled on the Samsung Mail Icon (I had moved it 3 scroll screens over, some time ago, so my wife was not confused by 2 mail icons on the main phone screen. The Samsung icon had a 6 against it. When I checked she had received  6 Pinterest Promotional e-mails today (2 during the problem period) and there were 25 others thru January that she had deleted in Google mail but had remained in Samsung Mail. Note: she did not start using her Google address until January when I suggested it to her. A check back to mid January indicated a similar situation occurred during the previous hike.

I agree with Paul that there may very well be an e-mail related Samsung bug. In thinking about this issue, I wondered why there were all these e-mails but the problem only occurred with the few that arrived during 2 of our many hikes. My related thoughts are noted below:

1) These were the only 2 occasions where she brought her phone on a hike. I usually have my phone so she doesn't bring hers, but on these occasions my phone was charging so she brought hers.
2) I didn't incur similar issues because, although I have two Google Mail addresses I don't use them, nor would I sync them to anything even if I did.
3) Neither of us has data and when we are not able to use wi-fi (typically when we are out and about hiking) it is turned off. Hence, it appears, at home with wi-fi on there is just the normal single Notification Alert (well it's a theory).
4) Also, my wife views and manage her e-mails at home on her Ipad; so apparently deleting them on the ipad in google mail does not delete them from Samsung Mail despite the supposed syncing.
5) There was an option in Google Mail to turn sync off, so I am hoping that will resolve the issue.
(Edited)
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Dennis, Mobile Master

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Since you do not use the Samsung email app, why dont you remove the email account from that app?