Reactivation after Season Hold related questions

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  • Updated 4 years ago
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How do I go about reactivating a phone that is currently under season hold? How long does it take for the reactivation take in order for me to start using my phone? Can it be done online?
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Ada L

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Posted 4 years ago

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Jonathan I, Mobile Master

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Should be able to do it online by switching to a current plan. Log onto Self Serve and change it there.
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John Lee

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You can also do it at a Koodo Store or by calling but there may be a fee that may be charged to your account if you call in. Self Serve is easiest option.

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