Reactivation after Season Hold related questions

  • 1
  • Question
  • Updated 4 years ago
  • Answered
How do I go about reactivating a phone that is currently under season hold? How long does it take for the reactivation take in order for me to start using my phone? Can it be done online?
Photo of Ada L

Ada L

  • 70 Points

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
Should be able to do it online by switching to a current plan. Log onto Self Serve and change it there.
Photo of John Lee

John Lee

  • 36,704 Points 20k badge 2x thumb
You can also do it at a Koodo Store or by calling but there may be a fee that may be charged to your account if you call in. Self Serve is easiest option.